POLICY

Zero tolerance intoxicating substance policy:

Luxury Wheel LLC has a strict zero tolerance intoxicating substance policy to protect public safety. Our Drivers are strictly prohibited from using intoxicating substances while providing transportation services.A violation from our zero tolerance intoxicating substance policy will result in an immediate suspension followed by an internal investigation. If the internal investigation yields a violation of the zero tolerance policy the driver will be immediately terminated from driving for Luxury Wheel LLC.

ADA Compliance

Wheelchair-accessible vehicles are available upon request

Operating Authority Contact Information:  

Manager- Ibrahim (469) 258-7437 

To Report any concerns or complaint:

Contact Luxury Wheel LLC (469) 258-7437 directly with any concerns or feedback. We welcome feedback from our clients and would love to hear from you. If you are still not satisfied, you can report complaints to the City of Dallas at 214-670-3161 or simply dial 311.